USER GUIDE: SECURITY FUNCTIONALITIES*
HOW TO USE THE EMERGENCY FUNCTIONALITY AND REQUEST FOR HELP
If an emergency arises you can activate the Help feature. It is an emergency functionality notifying your company’s Security Admin Personnel immediately and allowing them to take the appropriate action.
The Meet2Talk app is available in App Store and Google Play Store.
* only available for employees and spouses if your company has subscribed to the Security Module
Sign up or log in to the app.
On the Home page tap on the Security section in the top right corner of the app.
Write a short optional message. Then press the green button ‘Request Help’.
Or press the Request Help button without sending an optional message.
The Security Admin Personnel will receive a notification and see date, time, and your location on a map, including any optional message.
When your request for help has been seen by Admin Security Personnel you will receive a notification.
The status in your security menu will change from “No response yet” to “Your request for help has been seen”.
The Admin Security Personnel can also notify you if assistance is on the way.
You will receive a notification and status will change to “Assistance is on the way” in the security menu.